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#ActualKrohm

Posted 22 July 2013 - 02:43 AM

Talking about shitstorms, one (perhaps the most important) customer called back. Apparently the program misplaced something like 5000 files, which had to be re-catalogued manually. Upon scrutiny, it appeared the program was misconfigured since day one, a thing that doesn't take me by surprise since the UI is a total disaster and it's easier to get an invalid config rather than one valid. Let alone the one wanted.

I suspect this raised considerable doubts since it appeared obvious config was not thoroughly validated.

 

Anyway, I guess I can draw a line now.

 

Last day of work I rushed to produce the last document, which I swiftly delivered to the Technical Director, let's call him that way. Of course, there was quite some... things... in this as well, but at least no chance of data destruction.

A couple of hours later, I get called by the CEO to meet him in his office, toghether with the Technical Director, who I have been reporting since day one. Notably, the "official" expert was missing. The CEO appeared very worried the program didn't perform and told me he asked their 1st party hardware vendor for clarification but the higher business decisions were clearly stated: the program must be pushed to high-profile customers. He asked if I could modify the program to get the rid of the issues. Of course I told him this would likely be illegal and a major technical feat so I suggested to profile their customers and provide an alternative solution. To not contradict higher-rank decisions, the alternative solution would be considered "low end" while the program would officially be the hi-end, feature-complete, top-quality solution.

At first, the proposal seemed to have been taken very well. It seems like he has been looking in that direction for quite a while and starting drawing a system where... frankly put, everyone would win. Honestly, this thing got me quite excited! I'm inclined to think this would be business as business should really be in 2013.

Nonetheless, it appears the company cannot afford "logistically speaking" to embark on such a project, therefore they will call me "when the situation stabilizes in terms of workforce".

On the pro side, I won't have to deal with the asbestos slabs.

 

edit: small clarification on enterprise-y strategy.


#1Krohm

Posted 22 July 2013 - 02:40 AM

Talking about shitstorms, one (perhaps the most important) customer called back. Apparently the program misplaced something like 5000 files, which had to be re-catalogued manually. Upon scrutiny, it appeared the program was misconfigured since day one, a thing that doesn't take me by surprise since the UI is a total disaster and it's easier to get an invalid config rather than one valid. Let alone the one wanted.

I suspect this raised considerable doubts since it appeared obvious config was not thoroughly validated.

 

Anyway, I guess I can draw a line now.

 

Last day of work I rushed to produce the last document, which I swiftly delivered to the Technical Director, let's call him that way. Of course, there was quite some... things... in this as well, but at least no chance of data destruction.

A couple of hours later, I get called by the CEO to meet him in his office, toghether with the Technical Director, who I have been reporting since day one. Notably, the "official" expert was missing. The CEO appeared very worried the program didn't perform and told me he asked their 1st party hardware vendor for clarification but the higher business decisions were clearly stated: the program must be pushed to high-profile customers. He asked if I could modify the program to get the rid of the issues. Of course I told him this would likely be illegal and a major technical feat so I suggested to profile their customers and provide an alternative solution.

At first, the proposal seemed to have been taken very well. It seems like he has been looking in that direction for quite a while and starting drawing a system where... frankly put, everyone would win. Honestly, this thing got me quite excited! I'm inclined to think this would be business as business should really be in 2013.

Nonetheless, it appears the company cannot afford "logistically speaking" to embark on such a project, therefore they will call me "when the situation stabilizes in terms of workforce".

On the pro side, I won't have to deal with the asbestos slabs.


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