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Gamedev.net is not sending my email verification


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6 replies to this topic

#1 Steel Neuron   Members   -  Reputation: 148

Posted 09 June 2013 - 05:08 PM

Hello there!

 

I've recently registered an account in gamedev.net, under the name "Steel Neuron", and I am not getting the e-mail verification. It's been three days of constantly clicking the "resend verification" link without success. The email is written properly and it's not an issue with the spam filter.

 

Thankfully, I remembered I had this old account. However, I don't want to use it because I abandoned the email account that is linked to it.

 

I would really appreciate a mod looking into it. If there is any information I have to supply please let me know.

 

Also, forgive me if this is the wrong place; I couldn't find a subforum for tech support.

 



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#2 Steel Neuron   Members   -  Reputation: 148

Posted 10 June 2013 - 01:41 AM

Thanks for moving it to the appropriate section :)


Edited by Falcord, 10 June 2013 - 01:42 AM.


#3 Bacterius   Crossbones+   -  Reputation: 10820

Posted 10 June 2013 - 05:06 AM

Possibly related, but I haven't received any "new post in topic" email notifications recently. Perhaps the email server is down?


“If I understand the standard right it is legal and safe to do this but the resulting value could be anything.”


#4 Gaiiden   Senior Staff   -  Reputation: 5402

Posted 10 June 2013 - 06:35 AM

Perhaps. I'm getting a lot of emails to the support account about this. Handling right now the ones that came in over the weekend...


Drew Sikora
Executive Producer
GameDev.net


#5 Gaiiden   Senior Staff   -  Reputation: 5402

Posted 10 June 2013 - 06:50 AM

Thankfully, I remembered I had this old account. However, I don't want to use it because I abandoned the email account that is linked to it.

 

I updated your email address so you can continue using this account


Drew Sikora
Executive Producer
GameDev.net


#6 Steel Neuron   Members   -  Reputation: 148

Posted 10 June 2013 - 07:40 AM

Thanks! I also changed my display name so everything is pretty much the way I wanted.

 

Hope the underlying issue can be fixed.



#7 Michael Tanczos   Senior Staff   -  Reputation: 5543

Posted 10 June 2013 - 08:50 AM

Found the problem.. this should be resolved now.






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