I have proof of chats how they deceived us, and our loyal customer money spent on Zynga down the drain.
I'm sorry, but the community managers/support you likely chatted with knows as much of the corporate insights of Zynga as the teenager flipping burgers at McDonalds know about their global strategy. Like it has been said before, the community managers for your game was likely as unaware as you were about being shut down.
Authors stops publishing sequels, TV channels go to their eternal slumber and movie corporations cease to exist. Just like games naturally stop existing. I think this whole thread just ooze of an unhealthy addiction, and the only reasonable solution is to move on.