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# Going in reverse

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I must be on to something big because as fate would have it, my rig is now sidelined until Tuesday. Friday night and part of Saturday morning I spent a considerable amount of time researching my fighting game project. Then later in the day on Saturday... poof system started locking up and it was all down hill from there.

My current rig is the DELL XPS 420. Machine looks nice but deep down I suspect that XPS stands for Xtreme Piece of $hit. Since I've owned this machine there has been problems with it. The friggin ATI card constantly crashes on Vista and ATI keeps blaming Microsoft for it. Anyway, to make a long story short I could no longer login to my box. I could get to the login screen but only to face a locked system. I tried everything from system tests to reinstalling the OS. The end result was always the same which is a locked/hung OS. Which only seemed to work in safe mode. After being totally frustrated I decided to call DELL. To my surprise I had an option. Talk to a foreign English is not my first language rep or spend$150 to speak to a North American rep. I opted for choice one until I could not take it anymore.

For my $150 I got a guy who basically said "Hey, you seemed pretty smart and did all the trouble shooting already. Verify your address and we will send you out a new hd." WTF? So I spent a bill fifty to have a guy who obviously had the authority to authorize a new peripheral being shipped out. Sweet? Not. This will be my last DELL and from here on out I'll build my own rigs to suit my needs. Thank God that I at least back up all my$hit on removable hard drives or I would be really pissed right now.

So what was the problem really? According to DELL there may be a bad sector on the HD which is preventing the login. I actually agree with this but to me the video card here is the 800lb gorilla in the room everyone is ignoring. As much as the system crashes due to the vid card, I'm sure it had a hand in corrupting the HD.

R&D of course will be short to non existent this week as I try to get my lab back on line....stay tuned.

Quote:
 Original post by a_insomniac I must be on to something big because as fate would have it, my rig is now sidelined until Tuesday. Friday night and part of Saturday morning I spent a considerable amount of time researching my fighting game project. Then later in the day on Saturday... poof system started locking up and it was all down hill from there. My current rig is the DELL XPS 420. Machine looks nice but deep down I suspect that XPS stands for Xtreme Piece of $hit. Since I've owned this machine there has been problems with it. The friggin ATI card constantly crashes on Vista and ATI keeps blaming Microsoft for it. Anyway, to make a long story short I could no longer login to my box. I could get to the login screen but only to face a locked system. I tried everything from system tests to reinstalling the OS. The end result was always the same which is a locked/hung OS. Which only seemed to work in safe mode. After being totally frustrated I decided to call DELL. To my surprise I had an option. Talk to a foreign English is not my first language rep or spend$150 to speak to a North American rep. I opted for choice one until I could not take it anymore. For my $150 I got a guy who basically said "Hey, you seemed pretty smart and did all the trouble shooting already. Verify your address and we will send you out a new hd." WTF? So I spent a bill fifty to have a guy who obviously had the authority to authorize a new peripheral being shipped out. Sweet? Not. This will be my last DELL and from here on out I'll build my own rigs to suit my needs. Thank God that I at least back up all my$hit on removable hard drives or I would be really pissed right now. So what was the problem really? According to DELL there may be a bad sector on the HD which is preventing the login. I actually agree with this but to me the video card here is 800lb gorilla in the room. As much as the system crashes from it I'm sure that had a hand in corrupting the HD. R&D of course will be short to non existent this week as I try to get my lab back on line....stay tuned.

Hm, I've had very poor experiences with Dell in the past. My current machine, however, is a Dell Dimension E520, purchased after being suitably impressed by one at work. Apart from the broken preinstallation of Windows (thank goodness Dell issue you with a proper install disc, none of this "recovery partition" nonsense) I've not had any issues.

That said, my experiences with ATi cards under Vista has solid. Not so much the NVidia 7300LE at work, whose drivers caused so many BSODs I ended up removing it and reverting to the integrated Intel GMA X3000. Somewhat amusingly the Intel card adds 0.2 to the Windows Experience Index. [grin]

Dude, you got a Dell. I've had similar experiences of crashes and trashes. The most ridiculous were when I would press Ctrl+F on a work system to find a file, and the Dell system would instead load something that said "Find airline flights", "Find merchandise". And to make it worse, it was loading the data slowly from the web. Searching for a file is an annoying and slow-enough process without trying to figure out when or how that crap was going to appear. Then every two-and-a-half minutes, a special little window would appear telling me that Dell might have updates for me - and I'm pretty sure it could not be disabled.

I grew frustrated and wrote to Dell so that some guy in India was sorry that my experience was not super awesome. I thought, these days, it was pretty hard to screw up a decent computer.

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