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      Download the Game Design and Indie Game Marketing Freebook   07/19/17

      GameDev.net and CRC Press have teamed up to bring a free ebook of content curated from top titles published by CRC Press. The freebook, Practices of Game Design & Indie Game Marketing, includes chapters from The Art of Game Design: A Book of Lenses, A Practical Guide to Indie Game Marketing, and An Architectural Approach to Level Design. The GameDev.net FreeBook is relevant to game designers, developers, and those interested in learning more about the challenges in game development. We know game development can be a tough discipline and business, so we picked several chapters from CRC Press titles that we thought would be of interest to you, the GameDev.net audience, in your journey to design, develop, and market your next game. The free ebook is available through CRC Press by clicking here. The Curated Books The Art of Game Design: A Book of Lenses, Second Edition, by Jesse Schell Presents 100+ sets of questions, or different lenses, for viewing a game’s design, encompassing diverse fields such as psychology, architecture, music, film, software engineering, theme park design, mathematics, anthropology, and more. Written by one of the world's top game designers, this book describes the deepest and most fundamental principles of game design, demonstrating how tactics used in board, card, and athletic games also work in video games. It provides practical instruction on creating world-class games that will be played again and again. View it here. A Practical Guide to Indie Game Marketing, by Joel Dreskin Marketing is an essential but too frequently overlooked or minimized component of the release plan for indie games. A Practical Guide to Indie Game Marketing provides you with the tools needed to build visibility and sell your indie games. With special focus on those developers with small budgets and limited staff and resources, this book is packed with tangible recommendations and techniques that you can put to use immediately. As a seasoned professional of the indie game arena, author Joel Dreskin gives you insight into practical, real-world experiences of marketing numerous successful games and also provides stories of the failures. View it here. An Architectural Approach to Level Design This is one of the first books to integrate architectural and spatial design theory with the field of level design. The book presents architectural techniques and theories for level designers to use in their own work. It connects architecture and level design in different ways that address the practical elements of how designers construct space and the experiential elements of how and why humans interact with this space. Throughout the text, readers learn skills for spatial layout, evoking emotion through gamespaces, and creating better levels through architectural theory. View it here. Learn more and download the ebook by clicking here. Did you know? GameDev.net and CRC Press also recently teamed up to bring GDNet+ Members up to a 20% discount on all CRC Press books. Learn more about this and other benefits here.
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The simple solutions sometimes

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johnhattan

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Tech support tip for independent game developers selling game downloads

Gmail is a GREAT tech support tool.

I've been selling downloadable games on my website since 2007. And in those years I've had plenty (and by plenty I mean hundreds) of emails to support@thecodezone.com from people who need help. 99% of the emails fall into two categories:

1. (<7 days from purchasing) I am having trouble downloading/unlocking/installing
2. (>7 days from purchasing) I bought a game quite some time ago and I switched computer/email/gender/whatever and I lost my original download instructions.

When I first built my little order/download system, I made sure to stuff every transaction I made into a MySQL table. I kept transaction numbers and emails and products purchased and all that stuff. And that way if anybody from category (2) above had a problem, I could look up their order.

And I have NEVER used that table.

It's still out there, full of everything I'd need to look up an order. But I don't use it because I have Gmail. When someone buys a game, the last step on my side is a little piece of PHP generates and sends and email to the them with instructions on how to download and install the game. And, just to be safe, I also sent that email to sales@thecodezone.com where it is quietly filtered and stuffed it into a Gmail folder.

And that's pretty-much my tech support. If anyone emails me saying "My name is Fredrick Fribble and I bought Bulldozer around two years ago", I can find their order by searching my gmail. Re-sending their download instructions is as easy as re-forwarding that old email back to them. There have been a couple of occasions where I had to go back and forth a couple of times because they ordered under a different name or changed email addresses or something, but I have always been able to find their order and send it back to 'em. Usually in a couple of minutes.

So I guess the suggestion here is not to overengineer things. I realize this wouldn't scale if your orders got into the huge numbers. But my orders do number in the thousands, and this little system is showing no signs of breaking down.
5927544581291786949-8271138388481563586?l=thecodezone.blogspot.com

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