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Second Monitor Not Working - Err.. Not Anymore!! [resolved]

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For those of you who are just joining me, the problem has been solved!
Just purchased XPERT PLAY 3000 PCI video card. Well, much to my disappointment, it doesn't work. It seemed in every way compatible with my computers, but it's not, and I'd like to know why. On my Windows NT (old old old), it claims that the driver installation was made for an earlier version of Windows NT, and tells me to contact the hardware manufacturer. Well, since the NT is not where I planned to install the video card anyways, I went for my Windows 98. On the Windows 98, something very not good happens. OK, here's the situation: The computer, as it was, was all hooked up and it worked quite nicely. I took the cover off, put in the video card, plugged in the monitor, turned it on. Well, the monitor that I did not even lay a finger on while installing the video card did not show anything. It had its red light on, saying it wasn't receiving any signal. Then the computer yelled at me, 3 beeps, first longer than the other beeps, as in "beeeeeep-beep-beep!". Then it proceded as normal, making its "working sounds", as if the only abnormal things were no display and the beeps. As far as I could tell, it turned on fine. So I had to take everything out again. When it was back to normal, I restarted, it suggested I start in safe mode (I didn't). Then it complained about the incorrect display settings, that I did not change beforehand. It's back to normal now. I really don't want to try this possessed video card on my XP - nearly destroyed my 98. Anyone know what's wrong here? Why is it incompatible? Who to blame - the video card... or the computer? or me? [Edited by - v0dKA on August 28, 2004 5:32:52 PM]

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I had a similiar problem when i installed my geforce, but my pc manufactuer explained that i had to go into bios and enable the pci/agp video output, otherwise it would route to the onboard by default without trying the other display, try this if its your case, if not then im sorry :shrugs:

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Is your primary an integrated card? If so, check your manual to see if your motherboard automatically disables it when it detects the presence of a PCI/AGP video card. If it does, you might be out of luck. I wonder if the beeps could mean it didn't detect a monitor. I would try the card in a different machine to test that it works appropriately.

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you should have some instructions when you bought the pc, if not, look on the mother board and it should say somewhere.

if the monitor plugs into the back, it could go directly into the integrated card, you shoud check and see if there is anywhere on the new card, that you could plug your monitor into

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OK, I went to my copmuter's support website, entered in the model number, and here's what I got:

Quote:

All of these models have the GVC KR636 motherboard with the Intel 440EX chipset(66mhz bus).


Now, knowing this information, can anyone deduce what's going wrong?

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the beeps im sure mean that something is missing/not plug in properly. Look up what the beeps mean. When the computer beeps its a bit like morse code and the pattern represents the error, if you look up the make of motherboard then you can find out what the beeps mean and that may help you.

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Quote:
Original post by grekster
the beeps im sure mean that something is missing/not plug in properly. Look up what the beeps mean. When the computer beeps its a bit like morse code and the pattern represents the error, if you look up the make of motherboard then you can find out what the beeps mean and that may help you.


Here is what they say 1 long followed by 2 short beeps mean:
Quote:
Search for option ROMS;
checksum failure


A bit cryptic, isn't it?

EDIT:
Also, in response to everyone saying I didn't plug it in properly:
I plugged it in three times, each time following the directions very closely, so you can rule that out.

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Guest Anonymous Poster
how about reading the instructions that came with the card? My GeForce suggested uninstalling the previous graphics cards drivers before installing it.

Otherwise how about making sure the power is off at the mains and everythings disconnected (not meaning to be insulting of course) but ATX motherboards are still powered when turned off unless they're unplugged or off at the wall socket too, so you could have fried the card when you put it in.

NT probably just needs the newer drivers, so you could download them, i guess that ones just because you've got service packs for NT and the drivers that come as standard aren't compatible anymore.

Other than that everyone elses advice sounds great :)

andy

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I turned off the power surge before doing anything.

I'll go look up information on my motherboard now...

EDIT:
Wow, google only returns 4 results for "GVC KR636".

Maybe someone can help me out knowing this:
Quote:

[Upgrading the video adapter]
The AGP (Accelerated Graphics Port) version of the ATI 3D Rage Pro Turbo graphics processor and 4MB of video RAM is integrated on the motherboard. The video RAM is physically soldered to the motherboard and cannot be upgraded. However, AGP technology makes use of system memory, decreasing the need for upgrading the video memory.

AGP technology improves system performance by providing a high speed pathway between the PC's graphics controller and system memory. This pathway enables the graphics controller to execute texture maps directly from system memory rather than caching them in its limited local memory. It also helps speed the flow of decoded video from the CPU to the graphics controller.

For more information on AGP, visit the following site:

http://developer.intel.com/technology/agp/tutorial/

If you decide to replace the existing video card, you will need to purchase a PCI video card. The motherboard does not have an AGP expansion slot (the existing video processor is integrated with motherboard's AGP bus). The SONY Internet Group Technical Response Center CC5Y

Coming from this website:
http://www.geocities.com/TimesSquare/Metro/2350/vaio.html

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So you do have an integrated video card. You need to remove the drivers for the old one and disable it before you install the new one.

EDIT: Which potentially poses a problem now that I think about it. I'm not sure how you'd go about getting it to work with both video cards at once.

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Quote:
Original post by cowsarenotevil
So you do have an integrated video card. You need to remove the drivers for the old one and disable it before you install the new one.


Correct me if I'm wrong, but...
If I uninstall and disable the old one, then put in the new one, for which the driver is not installed, wouldn't that result in... permanent loss of monitor support therefore resulting in a pretty box instead of a functionable computer? How will I see what I'm doing if I uninstall all monitor support?

EDIT:
OK, well, let's see... my dad warns me not to touch the newest computer (WinXP) if I can't make it work for the old computer. Now seeing that it's impossible on the old computer, will it work anyway on the new computer? Should I convince him that it will work? Ehh... you probably need the motherboard type too, don't you? I'll look that up...

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Guest Anonymous Poster
Yuck sounds horrible, no AGP slot? well ok, have you tried going into the BIOS and taking a look at disabling the onboard graphics?

If you can then you might have to do that before you put the new card in. Then try putting the card in, if you still get the 3 beeps then you'll have to re-enable the onboard graphics of course but hopefully that will work.

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Guest Anonymous Poster
no thats fine, windows will default to a very crude vga graphics driver that works with almost all graphics cards. So you'll get ot see everything in glorious 640x480 and 16 colors! (erm.. yay!?) then you can install the new drivers :)

andy

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Quote:
Original post by v0dKA
Correct me if I'm wrong, but...
If I uninstall and disable the old one, then put in the new one, for which the driver is not installed, wouldn't that result in... permanent loss of monitor support therefore resulting in a pretty box instead of a functionable computer? How will I see what I'm doing if I uninstall all monitor support?


What the second anonymous poster said. It'll be fine.

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Quote:
Original post by Anonymous Poster
no thats fine, windows will default to a very crude vga graphics driver that works with almost all graphics cards. So you'll get ot see everything in glorious 640x480 and 16 colors! (erm.. yay!?) then you can install the new drivers :)

andy


Well, would that situation still apply in my case? You see, I've told you that there are two cases, and they seem sort of strange to me:

CASE 1: No new video card installed, second monitor not hooked up.
RESULT OF CASE 1: First monitor works fine, acts as a regular single-monitor computer.

CASE 2: New video card inserted, second monitor hooked up to it. First monitor as it was, untouched.
RESULT OF CASE 2: Neither monitor receives ANY signal, computer does its beeeep-beep-beep. I have to pull the plug, and convert back to case 1. The first time it turns on after this conversion, it suggests I start in safe mode, and then complains about invalid settings, which I did not change during either conversion.

Now, as you can see, even though I didn't touch monitor #1 during installation of monitor #2, monitor #1 nevertheless stops functioning.

Therefore if I uninstall the old drivers, then convert to case 2... would monitor #1 magically start functioning, thus allowing me to install monitor #2?

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Guest Anonymous Poster
um...*brain explodes*...

it might be that this isnt going to work, my advice was if you were replacing the graphics card entirely which you're not so i apologise for leading you in the wrong direction.

sorry but im also out of ideas :(

andy

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Quote:
Original post by v0dKA
Therefore if I uninstall the old drivers, then convert to case 2... would monitor #1 magically start functioning, thus allowing me to install monitor #2?


No. #2 will work. #1 will not. You need to uninstall your onboard video card in order to install the PCI one, and so the onboard video card will no longer supply a signal once it's disabled. You'd need to outputs from PCI cards (either two from the same one, or two different ones) in order to get 2 working.

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Guest Anonymous Poster
you dont need driver installed for a card to be detected and to work, it will operate in a compatibility mode and won't use any of it's features but windows simply treat it as a generic vga device until you install the correct drivers for it at which point windows and other programs will be able to use it's features etc.

what we're saying is that it doesnt look like you can use the onboard graphics chipset AND the PCI card at the same time, you've probably got a choice of one OR the other.

So, if you wanna use the PCI card you'll have to uninstall the current graphics drivers, go into your BIOS and disable the onboard card. Then put the PCI card in, turn it on and get to windows then install the drivers for it. Until then windows will just use the compatibility mode.

You're not going to get them both working so it's one or the other by the look of things. I.e. not going to have dual-monitors unless you get a second PCI graphics card. (probably)

sorry

andy

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Guest Anonymous Poster
of course option 3 is to try this (if you're feeling lucky!):

Go through removing the drivers and disabling the onboard graphics chipset, install the PCI card and drivers.

Then once you've got the PCI drivers installed, go back and re-enable the onboard card and try to get back to windows... if that works then you "might" be able to install the drivers for the onboard chipset...

i dont think it'll work because the onboard card is AGP and so gets priority graphics wise but if you dont mind risking it...

andy

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What a very unfortunate situation. My ultimate goal was to have the card at this computer, the Windows XP. I looked up my motherboard on this computer (Xenon3), but it turns out that it'll be the same situation. The on-board graphics card is integrated. Let me get this straight: Integrated + PCI == NULL?

Man, I believe someone warned me about this before the purchase. Why didn't I listen?

OK, well, no one wants me to mess with this computer, as I've said, I have to get the card working on the WIndows 98 before my dad will let me install it on the Windows XP.

OK, then, new problem:
I don't want to disable the on-board graphics card, because taht would imply using the el cheapo $20 video card, which is most likely a lot worse that the on-board one. So if not Integrated + PCI, then Integrated + WHAT????

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New computer == expensive. You were kidding anyways, right?
And what BIOS settings would I change, how would I do it, and how would that help? Easier solutions, no?

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