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[web] FTP problems

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Hi, I am having some trouble deleting files off of my FTP site. Some people uploaded some things to my FTP site which I do not want. However, I dont know how to delete them. I cant seem to connect to mthe site with my FTP client, and when I go into the FTP folder with the built in file manager(cpanel) that came with my hosting account, it says there are no files present on the site. The site is ftp://quest-networks.com if you want to see for yourself. Could someboyd tell me how to remove these files?

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Well, don't use the CPanel then, connect to the account using ssh, go to the folder and delete whatever is there, use the -a flag for the ls command to show potencial hidden files.

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