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problems with 3dsmax Collada importer/exporter

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I downloaded a 3dsmax Collada importer/exporter from Autodesk's web site. Based on an exported data set, the "authoring_tool" is "3dsmax Collada exporter v2.08". The version of Collada itself is 1.4.0. I exported a skinned biped that has three animations (idle, walk, run). The exported *.dae file has a minor problem in that the *.bmp images are listed using absolute paths that the artist had used when creating the *.max file. When loading the *.max file, I guided 3dsmax to where the *.bmp images are stored on my machine. The new paths appear not to be exported. This is a minor problem in that I can edit the paths *.dae file. When I load the *.max file and play the animations, everything looks fine (as one would hope). The major problem is that when I import the *.dae file to 3dsmax, I see the biped in the standard bind pose. When I play the animations, the skinning appears not to be correct--the skin deforms in very unnatural ways, making me think that the importer/exporter is not correctly handling transformations. Has anyone else tried this exporter for skinned bipeds and run into similar problems? Any suggestions on something I might be overlooking when importing the file (such as having to tell 3dsmax to do something to "initialize" the data set)? Thanks for any help.

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