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[web] open ssl certificate

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Hi all. I'm trying to develop one application that handles sql databases. Well everything worked right until I tried to use it with ssl connection. I recognized that I need 3 files: client-key.pem, client-cert.pem and ca-cert.pem. Getting those files from server if I am admin would be very easy. But I can't access the server as admin, my hosting firm is too "busy" to get me those files, and I can't wait because I can't sit on work and do nothing, so I need workaround. Is there any other possibility to get those certificates? thanks in advance

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