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trueSpace 7.6 trouble

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Hi, I switched from blender to truespace beacause of the more ease of modelling tools and excellent support for NURBS, yet I encountered two main problems, and I'm curious if anyone hit the same walls as I did. First of all, the program is highly unstable. Whenever I make my custom workspace layout, save it and start building a model and rendering, I always get the "Fatal render error, please save your work and restart truespace.". The only solution is to delete the file default.ctx but then I loose all my work and settings. What's the use of a 3D Authoring tool if you cant customise it? The second problem is the technical support. The forums rejected my registration 3 times due to the fact that they believe, I did not inputed my real name. Do they want me to scan my ID card?! Anyway ... has anyone ran into the same technical problem as I did, and is there a solution? Or I'm doomed to remain to quirky blender.

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