Is Win8 that bad?

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74 comments, last by 21st Century Moose 9 years, 11 months ago


Having used Windows 8 now for almost a year on a laptop with a touch screen and a pen... it just doesn't make any sense to me. Its supposed to be 'easier to use' but in fact its much more difficult. I can get by, but the less computer savvy members of my household are just stumped by it. All the functionality is hidden away in menu's requiring gestures with no explanation or consistency. Sometimes you're swiping from the bottom, sometimes the top, sometimes the left, sometimes the right, sometimes a corner... Which side or corner for a given function is not even remotely intuitive. The swiping mechanic is rather 'sticky' and requires a very precise gesture, so many times you think that maybe there is no menu, when in fact there is and you just didn't swipe it 'right'. Some apps open in metro, some in desktop, but again only someone who is computer savvy would know how to set it up such that it only chooses one or the other. The list of gripes just goes on. Each one isn't huge in and on itself, but eventually you find your self spending all your time fighting the stupid OS than working with it. Seems every time I use it I find something new that annoys me.

I think your hardware might have something to do with the swiping responsiveness? I have this same issue with some Android tablets. The other stuff you mention is just remembering where to access things. This again comes down to change. People don't like change because it's different. You had to remember where stuff was a long time ago when you first started using Windows. I have to remember how to get to certain stuff when I use my Mac/iPad. You can't get around this when things change.

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samoth: "there is no way you can buy a tablet or a laptop that isn't Android (which is much better but isn't really helpful if you need Windows) or Windows 8."

Although less common, there are places selling laptops either with no OS, or the option of Windows 7 (at least in the UK, e.g., PC Specialist).

And whilst some people might think Android is better than Windows - that's a whole different debate - I'm confused given that the discussion is about usage for laptop and desktop users. Android is better than Windows 7 or 8 on a laptop or desktop? Where is Android's Window 7-style start menu, or support for windowed applications?

"It is not about the start menu at all, though. The fact that the start menu has disappeared (and reappeared as a mock in 8.1) is only an annoyance, not a hindrance."

Yes, they changed the start menu to its new form (I know, they renamed it from "menu" to "screen", but that's just a label). Okay, you can say therefore the Windows 7 start menu has disappeared. Similarly, the classic Windows start menu disappeared in Windows Vista.

True, it would have been nice to keep it as an option, like Windows XP kept the classic start menu as an option, or when Aero was first introduced. In an ideal world, every new feature in a piece of software would be optional - but we also have to be realistic. And anyhow free utilities will do the job for the start menu.

mhagain: "Try it on a non-fullscreen remote desktop session to a 2012 server. If that's not broken UI I don't know what is. ;)"

True, though I'd argue the flaw is with the remote windowing software. That argument applies to any UI which makes use of Fitts's law. I think Fitts's law is a good thing, and I wouldn't criticise use of it just because some remote windowing software doesn't allow locking the mouse to the window.

"Seriously, this excessive focus on the Start button/menu as being people's primary complaint - that's a total misrepresentation. What was done to those is just symptomatic of a deeper problem."

Which is?

@Ryan_001 Actually I too find any touchscreen UI that uses swipe gestures rather confusing. But that's the thing - when using Windows 8 with a mouse/touchpad, you don't have those issues. So perhaps Windows 8 is confusing as a tablet OS (I've yet to try it)... but if you have a laptop, forget the touchscreen if you don't like it, and carry on as before.

"They should have just released metro for tablets/phones, and left metro out of the PC version of Windows 8."

But you've just criticised about how confusing the touch gestures are, so why would that be any better on a tablet or phone?

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Having used Windows 8 now for almost a year on a laptop with a touch screen and a pen... it just doesn't make any sense to me. Its supposed to be 'easier to use' but in fact its much more difficult. I can get by, but the less computer savvy members of my household are just stumped by it. All the functionality is hidden away in menu's requiring gestures with no explanation or consistency. Sometimes you're swiping from the bottom, sometimes the top, sometimes the left, sometimes the right, sometimes a corner... Which side or corner for a given function is not even remotely intuitive. The swiping mechanic is rather 'sticky' and requires a very precise gesture, so many times you think that maybe there is no menu, when in fact there is and you just didn't swipe it 'right'. Some apps open in metro, some in desktop, but again only someone who is computer savvy would know how to set it up such that it only chooses one or the other. The list of gripes just goes on. Each one isn't huge in and on itself, but eventually you find your self spending all your time fighting the stupid OS than working with it. Seems every time I use it I find something new that annoys me.

I think your hardware might have something to do with the swiping responsiveness? I have this same issue with some Android tablets. The other stuff you mention is just remembering where to access things. This again comes down to change. People don't like change because it's different. You had to remember where stuff was a long time ago when you first started using Windows. I have to remember how to get to certain stuff when I use my Mac/iPad. You can't get around this when things change.

The hardware is very responsive, both pen and touch input are very precise in other applications, its just the windows 8 swipe recognition is weird. The 'people dislike change' argument is old. Its not 'just change'. Windows 8 is harder to use than Windows 7; the lead UI designer even admitted that power users (aka anyone not just looking at pictures/playing angry birds) would find it an impediment. The irony is that its also harder for the casual/not computer savvy. The underlying kernel is quite nice, but the UI is straight broken.

People don't like change because it's different.


Well it's not as simple as that. When changing the whole look and feel of your OS, it is expected that it will be intuitive so the transition will be easy. Everyone knows the Start Button. Then it switched to the Start Menu. All the functionality of the Start Button is hidden. Nothing on the Start Menu even suggests, "hey! click on me!". To even logout is like going on a treasure hunt in siberia. Now once you learn of all the basics, then the OS becomes, IMO, a breeze. But that initial impression is "ugh" and for good reason.

I remember when I went from a HD2 to a HD7. For months, all I could do was cuss at my phone and wonder why MS would do such a daft thing. But now, I'm very smitten with WP7/Metro. And after using Window Server 2012, I have had no problems with it. I have yet to experience the "my settings have to be changed partly in Metro and partly in Desktop" issue however.

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I agree with phantom and too have been using Win8 from the start, although until 8.1 was using windows server 2012. I have had no issues at all and for the sake of things I am closely using almost all MS tech and haven't had any issues. I don't need to sell / advertise windows or correct people when they talk crap so I wont bother getting into a debate on this but I will mention I have had my best OS experience with Win8 and if that makes me a fanboi then I will gladly wear that status.


Having used Windows 8 now for almost a year on a laptop with a touch screen and a pen... it just doesn't make any sense to me. Its supposed to be 'easier to use' but in fact its much more difficult. I can get by, but the less computer savvy members of my household are just stumped by it. All the functionality is hidden away in menu's requiring gestures with no explanation or consistency. Sometimes you're swiping from the bottom, sometimes the top, sometimes the left, sometimes the right, sometimes a corner... Which side or corner for a given function is not even remotely intuitive. The swiping mechanic is rather 'sticky' and requires a very precise gesture, so many times you think that maybe there is no menu, when in fact there is and you just didn't swipe it 'right'. Some apps open in metro, some in desktop, but again only someone who is computer savvy would know how to set it up such that it only chooses one or the other. The list of gripes just goes on. Each one isn't huge in and on itself, but eventually you find your self spending all your time fighting the stupid OS than working with it. Seems every time I use it I find something new that annoys me.

I think your hardware might have something to do with the swiping responsiveness? I have this same issue with some Android tablets. The other stuff you mention is just remembering where to access things. This again comes down to change. People don't like change because it's different. You had to remember where stuff was a long time ago when you first started using Windows. I have to remember how to get to certain stuff when I use my Mac/iPad. You can't get around this when things change.

The hardware is very responsive, both pen and touch input are very precise in other applications, its just the windows 8 swipe recognition is weird. The 'people dislike change' argument is old. Its not 'just change'. Windows 8 is harder to use than Windows 7; the lead UI designer even admitted that power users (aka anyone not just looking at pictures/playing angry birds) would find it an impediment. The irony is that its also harder for the casual/not computer savvy. The underlying kernel is quite nice, but the UI is straight broken.

The problem is when OS developers force you to do certain things that they think is intuitive, but didn't let you customize anything. What's intuitive to some people may not be to other people. I never gotten used to Apple's keyboard shortcuts for text and file navigation, for example, although their touchpad and finger gestures are amazing.

So you just need to spend a bit more time to get used to it? So is the most user-unfriendly OS: Linux. With enough time, you will know what's going on with Linux. If the proprietary OS, which is supposedly better and more user-friendly, also needs some "getting used to", then there really is no reason to spend money on it when there's an alternative that's free and also requires some "getting used to".

"Don't like change" argument never gets old because it's true and will always be true as long as we are human. Corporations can spend millions of dollars in change coordination to help their people through major changes. They do this for a reason.


So you just need to spend a bit more time to get used to it? So is the most user-unfriendly OS: Linux. With enough time, you will know what's going on with Linux. If the proprietary OS, which is supposedly better and more user-friendly, also needs some "getting used to", then there really is no reason to spend money on it when there's an alternative that's free and also requires some "getting used to".

?? The UI isn't the reason I don't use Linux. I don't think this is really any reason most people don't use Linux. The reason I don't use Linux is because it's driver support and software (quantity and quality) is horrible when compared to Windows.

I have a Mac which is supposed to be the most friendly in UI and I don't like it, but at least I understand that it's because it's different than what I'm used too instead of saying the OS sucks and is broken.

"Don't like change" argument never gets old because it's true and will always be true as long as we are human. Corporations can spend millions of dollars in change coordination to help their people through major changes. They do this for a reason.


So you just need to spend a bit more time to get used to it? So is the most user-unfriendly OS: Linux. With enough time, you will know what's going on with Linux. If the proprietary OS, which is supposedly better and more user-friendly, also needs some "getting used to", then there really is no reason to spend money on it when there's an alternative that's free and also requires some "getting used to".

?? The UI isn't the reason I don't use Linux. I don't think this is really any reason most people don't use Linux. The reason I don't use Linux is because it's driver support and software (quantity and quality) is horrible when compared to Windows.

I have a Mac which is supposed to be the most friendly in UI and I don't like it, but at least I understand that it's because it's different than what I'm used too instead of saying the OS sucks and is broken.

You're arguing that anyone who doesn't like Windows 8 doesn't like it for the sole reason that its different; and yet many arguments have been presented otherwise. You seem to have a stake in this, where-as I certainly do not. Use Windows 8 if you like, I will stay with Windows 7. You wish to believe that everyone who dislikes Windows 8 does so solely out of the fact that they are reluctant to change, and it seems no one can persuade you otherwise.


You wish to believe that everyone who dislikes Windows 8 does so solely out of the fact that they are reluctant to change, and it seems no one can persuade you otherwise.

Because, besides the touch issue posted above, nothing else has shown anything to the contrary, while we have pounds of evidence to show that humans are reluctant to change. How am I supposed to conclude anything otherwise given those facts? When you hear anything that says, x isn't where it "should" be, and it's hard to find y, those are change issues not OS issues. There are very few actual functionality problems with Win 8.1. Everything else is just preference so people's argument that it's a crap OS is just them saying they don't like change, which is natural and I understand it, but admit what it really is. You'll be much better suited in life to accept that change happens, and that it'll take a little getting used to for anything that changes.

I'm sure this is the exact arguments that were going on from DOS to Windows. It's the same sort of big jump in a different direction and look at what everyone likes now. If you aren't changing you're dying. That's just the way it goes. I'm sure everyone knows that but then when it happens they all freak out?

(Hint: "I think it's OK" != "there are no problems at all".)


(Better hint: "I think it's not OK" != "OMG, it's so broken").

Both perspectives are valid and people on both the "Windows 8 iz teh broke" and the "Windows 8 is teh awesome" sides are ignoring that. That aside, it is fair to say that it launched with sufficient glitches and roughness in the UI to feel unfinished; successive updates have been improving on that but there's still a way to go. You'll note that in an earlier post I expicitly called out the fact that it yanks you from the touch UI to the old UI as a downside too: another exercise: launch Device Manager and you'll see what I mean.

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