I noticed something strange when looking at my iOS revenue graph today. Right now I average about $25-50 in revenue per day for my iOS apps. But on august 1 my revenue was actualy in the negative for that day! About -$200. How is this even possible and have anyone experienced it? What could have caused it? Can it be a "bug"? I am very confused right now, but I just want to ask a bit before contacting support about it.
Are you sure there is no continous expense on having the game published and being sold? Maybe they charge some constant money once a month.
$99/year for the developer membership, but $99 isn't $200 (unless you have multiple accounts) and that cost isn't factored in the graphs in question anyway, as far as I know. A chargeback or similar as mentioned by Rattenhirn is the likely explanation I'd think.
I have recently been robbed of over $6,000 via credit-card.
If any fraud had been involved you would have been contacted by either the credit-card company or its insurer.
Contact Apple, not us.
L. Spiro
Interesting. I've been in the market for about 7 years now and i've never experienced something like this.
Did you contact support? I am interested to know what could have caused this.
My guess is, this is probably a bug or system glitch
The only time i had a negative amount was for a refund. There's really no other reason.
Apple developer support is good though. Just call.
