And yet, people still bought it.
This is the part that makes me a bit sad. Why would they spend the money needed to make for a smooth launch when it doesn't matter? - people will still buy. There will be some bad press, a lot of grumbling etc., but does that really impact buying habits for the next game?
I don't know, but I do know that my buying habits have changed in the last couple years. I personally very rarely buy AAA games anymore, and when I do I make sure to pass on games with even a hint of these types of shenanigans.
Which is a shame, since I would have gladly plopped down money for SC, D3 and many other recent titles.