I recently switched my Dell Studio laptop on to find that all documents were missing from the machine. The computer appears to be blank, as if it were new.
I googled the issue and it suggested that I try a system restore, which I did. This did not work. Now all I can restore to is yesterday (20.8.14)?
Old programs seem to still be installed (Blender, AVG etc...) but none of my files or folders exist. I can still access "My Documents" ect, but they are empty and contain no files or folders that I have created.
The laptop has always run with an watermark in the corner of the screen saying "This copy of windows is not genuine" - It is genuine, but I've never gotten round to registering it, the previous owner still has the number required for this.
Any ideas on what this might be. My first assumption is some kind of virus - but I'm not too tech savvy with this sort of thing?