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Trusted spyware removal Websites?

Started by Glass_Knife Dec 12, 2008 at 4:27 PM 5 replies 3.5k views

Original Post

Dec 12, 2008 at 4:27 PM

My wife got a spyware/virus on her computer. It is called "Extra Antivir 2.8" Even thought I have Mcafee, the virus still got on there. I have tried updating the virus definitions and scanning the system, but its still there. So my question is: What are trusted websites for dealing with this? I googled the name, and of course got back many websites with details for removing it by hand, and others offering programs to download, but I have never had this problem before, and I'm not about to just start randomly dowloading and installing stuff. Since I trust this forum, I was wondering if anyone has any advice. Thanks!

Sneftel

Dec 12, 2008 at 5:11 PM

I've used this in the past. Not sure if it does spyware, though. For that, AdAware is the standard.

Glass_Knife

Dec 12, 2008 at 5:21 PM

The last time I had Ad-Aware installed, my virus software told me it was spy ware and deleted it.

froz

Dec 12, 2008 at 6:10 PM

These are the tools I use whenever I have to clean a computer of spyware/viruses:

Spybot
http://www.spybot.com

MalwareBytes
http://www.malwarebytes.org

AVG Anti-Virus
http://free.avg.com/download-avg-anti-virus-free-edition

HiJackThis
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Process Explorer
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Spybot and Malwarebytes (run both) will get rid of spyware/adware. AVG is a nice anti-virus that can be downloaded for free. Hijackthis and ProcessExplorer are more advanced tools that can be used to rout out more stubborn infections.

This "Extra Antivir" that you have can be removed with MalwareBytes. Instructions here: http://www.bleepingcomputer.com/malware-removal/remove-extra-antivir

Daaark

Dec 12, 2008 at 6:17 PM

Windows Defender.

curtmax_0

Dec 12, 2008 at 7:32 PM

I suggest Avast over AVG. It's much lighter and you can get home use registration keys for free (you have to request one every year but it's fast).

Glass_Knife

Dec 13, 2008 at 10:43 AM

Quote:
Original post by froz
These are the tools I use whenever I have to clean a computer of spyware/viruses:

Spybot
http://www.spybot.com

MalwareBytes
http://www.malwarebytes.org

AVG Anti-Virus
http://free.avg.com/download-avg-anti-virus-free-edition

HiJackThis
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Process Explorer
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Spybot and Malwarebytes (run both) will get rid of spyware/adware. AVG is a nice anti-virus that can be downloaded for free. Hijackthis and ProcessExplorer are more advanced tools that can be used to rout out more stubborn infections.

This "Extra Antivir" that you have can be removed with MalwareBytes. Instructions here: http://www.bleepingcomputer.com/malware-removal/remove-extra-antivir

Thank you so much. I was able to get rid of it with the Malwarebytes.

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